Refund Policy

Effective Date: 11 July 2025

At Research Alert, we strive to deliver high-quality, SEBI-compliant market research and analysis. Because our services are personalized, time-sensitive, and delivered digitally, refunds are limited to the scenarios below.

1. No Refund on Consumed Services

Payments are non-refundable once any of the following occurs:

• You subscribe to a paid plan and the plan is activated.
• You receive trading calls, tips, research reports, or access premium content.
• Any part of the advisory service is delivered to you.

2. When a Refund May Apply

We may approve a full or partial refund only in these cases:

• Duplicate Payment: You were charged more than once for the same order due to a technical error.
• Non-Activation: Your subscription is not activated within 48 hours of payment and no services have been delivered.
• Payment Gateway Error: Payment was captured but your access was not provisioned.

3. How to Request a Refund

Email us at support@researchalert.in with the following:

• Full name and registered email
• Contact number
• Payment reference/transaction ID
• Clear reason for the refund request (with any supporting screenshots)

Our team will review and respond within 5–7 business days.

4. Mode & Timeline of Refund

• Approved refunds are processed to the original payment method only.
• Refunds typically reflect within 7–10 working days (bank/payment provider dependent).

5. Contact Information

Disclaimer

Stock market investments are subject to market risks. Research Alert does not guarantee profits or fixed returns. Information provided is for educational and research purposes. Past performance does not guarantee future results. Please read all risk disclosures before acting on any recommendation.